Implementation Analyst II

Overview

The Implementation Analyst II manages the initial implementation of the software setup of new and existing client properties for G5 and Leaselabs solutions. Using established procedures, the IA II is required to analyze client data and take the appropriate actions necessary to implement all requested products. This person should have exceptional customer service, project management and organizational skills as well as above average computer skills. The Implementation Analyst II is instrumental in effectively communicating challenges to the appropriate departments to ensure a positive client implementation experience. In addition, this role is pivotal in ensuring the quality and efficiency of the Front Office Suite, which encompasses AI-driven tools for marketing, leasing and resident engagement.

Responsibilities

• Implementation of one or more products for property management companies.
• Coordination of RealPage services including...