Job Description
We are seeking a highly motivated Implementation & Support Engineer to deploy software installations and upgrades.
The Implementation Engineer will work with one of the most widely used telehealth SaaS platforms in the United States.
Your main activities will be:
Perform complete, accurate, and timely entry of information into Salesforce for all cases.
Implement, troubleshoot, and support our software solutions in a wide array of configurations and customer environments.
Provide general product information, configuration support, collection of relevant technical problem identification information, and filter non-technical problems from technical problems.
Utilize secure remote access technologies such as VPN’s and WebEx to diagnose and resolve customer issues.
Occasional travel may be required.
Benefits we have for you:
- Competitive base salary
- Benefits provided by law
- This is a 100% remote position for residents from any state in Mexico.
- Full...
The Implementation Engineer will work with one of the most widely used telehealth SaaS platforms in the United States.
Your main activities will be:
Perform complete, accurate, and timely entry of information into Salesforce for all cases.
Implement, troubleshoot, and support our software solutions in a wide array of configurations and customer environments.
Provide general product information, configuration support, collection of relevant technical problem identification information, and filter non-technical problems from technical problems.
Utilize secure remote access technologies such as VPN’s and WebEx to diagnose and resolve customer issues.
Occasional travel may be required.
Benefits we have for you:
- Competitive base salary
- Benefits provided by law
- This is a 100% remote position for residents from any state in Mexico.
- Full...
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