Job Description
**Introduction**
We are seeking individuals with technology consulting experience in integrating multiple technology stacks with the IBM Apptio solutions modules for our customers. You are familiar with traditional software development methodologies but also completely comfortable in contemporary Agile models. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will work closely with the IBM Apptio Onshore Delivery team to design and configure customer solutions
Us:
IBM Apptio and Cloudability is the CIO’s business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management (TBM) . Our TBM and Finops solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization. We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve..
**Your role and responsibilities**
* Assist in gathering functional and business requirements from the client and translate them into a functional hosted solution design which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services
* Configure, test, and document Apptio dashboards and underlying data models to meet functional specifications
* Work closely with other analysts and consultants in the organization to leverage skill sets and meet deliverable deadlines
* Provide customer with end user training as needed
* Collaborate with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion
* Work with the product management and development organization to channel client feedback into future releases of the Apptio product suite
* Work with content management to consolidate commonalities across customers into best practices and product templates
ies and solutions.
**Required technical and professional expertise**
* 3+ years of experience as a business analyst, consultant or technical analyst role working in Finance and / or IT domains
* Experience in a customer facing, SaaS software implementation role
* Client-focused attitude - a customer advocate.
* Bachelor’s degree or equivalent related experience
* Ability to demonstrate analytical and problem-solving skills
* Experience with data dictionaries, data analysis and relational databases
* Skilled at working with large data sets, quickly detecting and resolving data-related issues
* Skilled at completing technical design via iterative mockups
* Basic programming skills and data analytics e.g. HTML, SQL, Excel, Access, Business Objects, etc
**Preferred technical and professional experience**
* Experience with Apptio tool or certification
* Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance
* Team player with solid communication and presentation skills
* Ability to breakdown complex information into simple solution requirements
* Strong to expert skills in data analysis/manipulation
* Knowledge of enterprise IT organizational, business, and technical environments
* Strong communication skills
* General understanding of basic financial concepts such as general ledger, budget, forecast and cost
* General understanding of IT infrastructure concepts such as server, storage, virtualization and software applications
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
We are seeking individuals with technology consulting experience in integrating multiple technology stacks with the IBM Apptio solutions modules for our customers. You are familiar with traditional software development methodologies but also completely comfortable in contemporary Agile models. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will work closely with the IBM Apptio Onshore Delivery team to design and configure customer solutions
Us:
IBM Apptio and Cloudability is the CIO’s business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management (TBM) . Our TBM and Finops solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization. We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve..
**Your role and responsibilities**
* Assist in gathering functional and business requirements from the client and translate them into a functional hosted solution design which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services
* Configure, test, and document Apptio dashboards and underlying data models to meet functional specifications
* Work closely with other analysts and consultants in the organization to leverage skill sets and meet deliverable deadlines
* Provide customer with end user training as needed
* Collaborate with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion
* Work with the product management and development organization to channel client feedback into future releases of the Apptio product suite
* Work with content management to consolidate commonalities across customers into best practices and product templates
ies and solutions.
**Required technical and professional expertise**
* 3+ years of experience as a business analyst, consultant or technical analyst role working in Finance and / or IT domains
* Experience in a customer facing, SaaS software implementation role
* Client-focused attitude - a customer advocate.
* Bachelor’s degree or equivalent related experience
* Ability to demonstrate analytical and problem-solving skills
* Experience with data dictionaries, data analysis and relational databases
* Skilled at working with large data sets, quickly detecting and resolving data-related issues
* Skilled at completing technical design via iterative mockups
* Basic programming skills and data analytics e.g. HTML, SQL, Excel, Access, Business Objects, etc
**Preferred technical and professional experience**
* Experience with Apptio tool or certification
* Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance
* Team player with solid communication and presentation skills
* Ability to breakdown complex information into simple solution requirements
* Strong to expert skills in data analysis/manipulation
* Knowledge of enterprise IT organizational, business, and technical environments
* Strong communication skills
* General understanding of basic financial concepts such as general ledger, budget, forecast and cost
* General understanding of IT infrastructure concepts such as server, storage, virtualization and software applications
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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