Job Description

Summary

The Implementation Manager - Customer Experience (Remote) will lead cross-functional efforts to drive operational performance and scalability across solar programs. This role serves as a key connector between operations, technology, and customer-facing teams to implement high-impact initiatives aligned with business priorities. The Implementation Manager will oversee the development and execution of internal product strategies, leverage data to identify gaps and opportunities, and ensure cross-departmental alignment through strong project oversight and communication. Success in this role requires analytical depth, operational fluency, and a bias toward action in a fast-paced, evolving environment.

Essential Job Functions

  • Leads high-impact projects focused on improving operational workflows, tooling, and customer experience across the solar lifecycle.
  • Facilitates cross-functional collaboration between product, operations, CX, engineer...

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