Job Description

Reporting to the Director Global Service, the Implementation Manager is responsible for organizing and overseeing all SIMS instrument implementation globally. This role ensures seamless coordination between factory operations, customers, and internal teams to guarantee successful instrument assembly, testing, and application upon delivery. The Implementation Manager plays a crucial role in maintaining customer satisfaction and optimizing implementation processes.


Key Responsibilities:


Implementation Coordination & Execution

  • Organize and manage all SIMS instrument implementations worldwide.

  • Oversee the three main phases of implementation: assembly, test, and application.

  • Coordinate factory acceptance tests (FAT) and ensure instruments are ready for delivery.

  • Liaise with customers to assess site readiness and technical requirements.

  • Schedule implementation, involving experts from operations and s...

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