Implementation & Onboarding Program Manager

Implementation & Onboarding Program Manager

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Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. They project-manage the onboarding stage of the sales process, guide sellers through the discovery and onboarding journey, and ensure that sellers are optimally scoped, educated, set up and trained to leverage the potential of Square’s platform. They also document and track feature requests to inform future product roadmaps. This is a customer-facing role involving a combination of remote and onsite merchant interactions.

Responsibilities

• Manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process.
• Travel ...