Implementation Project Specialist - Hotel Property Management System

Join the Oracle Hospitality Revolution!

Implementation Project Specialist - Hotel Property Management System 

Location: United States

Travel: Up to 25%

Note: Visa sponsorship is not available for this role at this time.

Are you ready to make an impact in the hospitality world? At Oracle Hospitality, we are reshaping the future of the hotel industry, and we want YOU to be a part of it! As a Hotel PMS Project Specialist, you will lead the charge in transforming hotel operations by deploying cutting-edge technology. Be the key driver of seamless installations that enhance guest experiences and streamline hotel management.

What You’ll Do:

Be the Project Hero: Lead the installation process from start to finish, ensuring that hotel clients are set up with Oracle's industry-leading systems. Manage everything from project kick-off to go-live and beyond—your leadership ensures success every step of the way.
Client Relationships that Matter: Build strong, lasting connections with hotel clients and their teams. You’ll be the go-to person they rely on for guidance, support, and expert advice, turning any challenge into an opportunity for success.
Drive Excellence in Execution: Oversee and lead the onsite installation team (installers, senior installers, and consultants), ensuring everything runs smoothly and on schedule. You’ll control resources, travel, and expenses, ensuring flawless delivery.
Impactful OPERA Projects: Take charge of a range of exciting OPERA-related projects, including full installations, system upgrades, brand-to-brand conversions, and module integrations (Sales & Catering, OVOS). Your efforts will transform how hotels operate, improving efficiency and customer satisfaction.
Collaboration is Key: Work hand-in-hand with the sales and account management teams, driving the success of each project. Attend pre-sales and project kick-off calls, strategize on resources, and address any challenges to ensure the project is delivered on time and within budget.
The Details Matter: You’ll oversee administrative tasks, ensuring schedules are met, invoicing is accurate, and reporting is on point. You’ll keep a close eye on project completion, ensuring that customer satisfaction is always at the forefront.

What We’re Looking For:

2+ years of experience in the hotel or hospitality industry, with a solid background in project management and IT implementation.

A deep understanding of Oracle Hospitality’s OPERA system (or similar systems) and how it revolutionizes hotel operations.

Proven experience leading projects that span multiple departments, collaborating effectively to achieve seamless delivery and exceptional client results.

A natural leader with outstanding communication skills and the ability to motivate teams and clients alike.

A problem-solver at heart, with a passion for delivering results on time and ensuring clients’ success.

Why Oracle?

At Oracle Hospitality, we don’t just implement technology – we transform the guest experience. As part of our team, you’ll be at the forefront of innovation in a rapidly evolving industry. This is your chance to work with some of the world’s most exciting hospitality brands and make a real difference in their operations.

Ready to take your career to the next level? Join us and be part of something extraordinary! Apply now and help us reshape the future of hospitality.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $ to $ per hour; from: $51,200 to $99,900 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2