Implementation Specialist

As an Implementation Specialist, you will lead professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.

ESSENTIAL RESPONSIBILITIES & DUTIES:

• Implement a coordinated project plan to manage successful client implementations, conversions and other professional service engagements across the Lone Wolf platform suite.
• Provide product training, pre-sales and post-sales application related activities and escalated application support in accordance with internal guidelines and policies for the Lone Wolf platform suite.
• Perform thorough needs assessments and requirements gathering activities, ...