Implementation Supervisor

At Swift, our mission is to unleash the potential in every team. We know that diverse, connected teams perform best — and that’s what drives us.

Swift is a tech company delivering premium entertainment and engagement solutions, purpose‑built to turn facilities into connected communities. Our proprietary technology is trusted across Australia in multiple industries including Mining and Resources, Aged Care, and Hospitality.

The exciting part? We’re entering a new phase with the launch of our next‑generation product, Swift TV , in January 2026 – and it’s set to be a game changer.

To support this growth, we’re expanding our delivery capability and looking for an experienced Implementation Supervisor to lead our on‑site deployments.

The Role

As Implementation Supervisor , you’ll be responsible for the successful delivery of Swift installations across multiple sites nationwide, with a strong focus on the rollout of Swift TV .

This is a hands‑on leadership role that combines technical installation work with supervision, planning, quality assurance, and client engagement. You’ll set the standard for how Swift projects are delivered – ensuring every installation is completed safely, efficiently, and to a consistently high quality.

You’ll work closely with internal Project Delivery, Engineering, and Operations teams while being the on‑site face of Swift to our clients.

This role is based out of Swift’s Head Office in West Perth but requires regular travel across Australia.

Key Responsibilities

• Lead and manage installation activities across multiple concurrent projects.
• Combine hands‑on technical work with supervision, planning, and issue resolution.
• Work with Swift Project Managers to determine labour requirements and schedule technical resources to meet project timelines.
• Maintain full accountability for site quality assurance, ensuring compliance with company, client, and legislative standards.
• Oversee the configuration, installation, and testing of:
• Swift TV Media Servers
• Active IP switches and routers
• Swift TV set‑top boxes
• Manage installation hardware and logistics from pre‑dispatch through to on‑site management.
• Prepare installation reports and documentation for internal project teams and stakeholders.
• Support onboarding and mobilisation of technical resources across mining, aged care, and hospitality sites.
• Build strong, professional relationships with clients and site teams during deployments.

About You

You’re a confident, practical leader who enjoys being on site, solving problems, and leading by example. You take pride in quality work and understand that the installation experience is just as important as the technology itself.

Experience & Skills

Experience supervising and coordinating technical implementation teams.

Proven ability to manage competing project demands through effective scheduling and resource planning.

Strong knowledge of IP networking, including Wi‑Fi, switching, and routing.

Understanding of RF distribution and MATV systems (desirable).

Experience working within Mining & Resources and/or Aged Care environments.

Strong customer service focus with clear, professional communication skills.

Qualifications & Requirements

Construction White Card.

Valid Police Clearance.

Ability to pass pre‑employment medical and drug & alcohol screening.

Personal Attributes

Comfortable with frequent travel.

Self‑motivated and able to work autonomously.

Strong written and verbal communication skills.

Solid computer literacy and familiarity with project tools (e.g. MS Project, Excel).

Strong leadership and team‑building capability.

Committed to delivering high‑quality outcomes and excellent client experiences.

Why Join Swift?

Be part of a growing business launching a next‑generation product, Swift TV .

Work on high‑profile projects across Australia’s leading industries.

Take ownership of delivery standards and make a visible impact.

Supportive, collaborative team environment.

Competitive remuneration and travel allowances.

Ready to join the team?

Submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for this role.

Join Swift and help deliver technology that turns facilities into connected communities.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Australian driver’s licence?
• Do you hold a Construction Induction Safety certificate (White Card)?
• Are you willing to undergo pre‑employment drug and alcohol screening?
• How many years’ experience do you have as an operations supervisor?