Job Description
Implementation Team Mission
The Implementation Team strives to drive growth and customer retention through effective management, governance and delivery of the Programme of Projects for our internal and external customers. Our goal is to ensure efficient delivery of projects and seamless transition to the Customer Success Team for ongoing release management and support.
Job Purpose
The 'What' and 'How' we implement projects in the Implementation Team are typically split between varying functions in the team. Delivery Consultants mainly drive the 'How' we are delivering implementations to meet customer's business problems. Customer demands for Implementations are channelled through the Customer Success and Application Support Teams, requests are triaged and if deemed to be an Implementation Project will be funnelled through the Programme in Priority order, as prescribed by the Solutions Delivery Director.
The Team and Delivery Manager will assign Delivery Consultants to Proj...
The Implementation Team strives to drive growth and customer retention through effective management, governance and delivery of the Programme of Projects for our internal and external customers. Our goal is to ensure efficient delivery of projects and seamless transition to the Customer Success Team for ongoing release management and support.
Job Purpose
The 'What' and 'How' we implement projects in the Implementation Team are typically split between varying functions in the team. Delivery Consultants mainly drive the 'How' we are delivering implementations to meet customer's business problems. Customer demands for Implementations are channelled through the Customer Success and Application Support Teams, requests are triaged and if deemed to be an Implementation Project will be funnelled through the Programme in Priority order, as prescribed by the Solutions Delivery Director.
The Team and Delivery Manager will assign Delivery Consultants to Proj...
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