Job Description
Job Description
Perform installation oversight, configuration, testing, monitoring, servicing of network equipment, and activation of DoD network services/projects in accordance with DISA standards.
Primary Responsibilities:
- Lead and train team on implementation activities and processes
- Execute customer coordination, Initial Test & Acceptance (IT&A), required reporting, and all data entry for new service activations
- Work with customers, solution architects, and vendor SMEs to implement changes and identify/analyze/resolve issues
- Manage Service Orders per Change Management procedures; ensure TSOs are accurate and in place
- Initiate device configurations using configlets
- Analyze DISN and supporting databases to validate/implement customer requirements
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