Job Description
Logistics Operations Support Specialist
Key Responsibilities
1. Shipment Coordination & Monitoring
- Coordinate day-to-day international and domestic shipments (air, sea, LCL/FCL).
- Monitor pre-alerts, bookings, vessel/flight schedules, and delivery timelines.
- Ensure timely communication of shipment status to clients and internal stakeholders.
- Track and update milestones in the operations tracker (booking, departure, arrival, delivery, billing).
- Escalate any shipment irregularities, delays, or discrepancies to the Operations Manager immediately.
2. Documentation Management
- Receive, review, and verify shipping documents such as Commercial Invoice, Packing List, Bill of Lading / Air Waybill, Import/Export Permits, Certificate of Origin, and Delivery Orders.
- Coordinate with the Brokerage team for clearance filing and document completeness.
- Maintain organized digital and physi...
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