Job Description

Logistics Operations Support Specialist

Key Responsibilities

1. Shipment Coordination & Monitoring

  • Coordinate day-to-day international and domestic shipments (air, sea, LCL/FCL).
  • Monitor pre-alerts, bookings, vessel/flight schedules, and delivery timelines.
  • Ensure timely communication of shipment status to clients and internal stakeholders.
  • Track and update milestones in the operations tracker (booking, departure, arrival, delivery, billing).
  • Escalate any shipment irregularities, delays, or discrepancies to the Operations Manager immediately.

2. Documentation Management

  • Receive, review, and verify shipping documents such as Commercial Invoice, Packing List, Bill of Lading / Air Waybill, Import/Export Permits, Certificate of Origin, and Delivery Orders.
  • Coordinate with the Brokerage team for clearance filing and document completeness.
  • Maintain organized digital and physi...

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