Job Description
_At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love._
_It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future._
_We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy._
For our Store in Istanbul, we are looking for a talented Operations Coordinator in store who will effectively assist in managing the operational functional of a store including Administration, Inventory Control, Customer Service, and Shipping/ Receiving in order to elevate the client experience, preparing and maintaining the right ground for sales professionals to manage sales at their best.
**YOUR RESPONSIBILITIES:**
**Oversee store merchandise:**
+ Receive merchandise and prepare transfers to other locations.
+ Ensure store inventory accuracy and availability to optimize client service (including Carnet merchandise and Travel Collections).
+ Monitor the Daily High Value count and maintain the returns report.
+ Lead and coordinate cycle count and physical inventory prep work. Oversee the yearly physical inventory.
+ Lead and coordinate price changes, merges, re-classes and ticket changes.
+ Process merchandise requests and follow-up on special orders/back orders.
**Post sales client service:**
+ Provide superior client service for all post sales service.
+ Ensure repair/engraving orders are entered, monitored, and completed in a timely manner, entering, and communicating estimates when needed.
+ Assist management in the visual presentation of merchandise by conducting scheduled cleaning and inspection of store inventory.
**Sales and client support:**
+ Assist on the sales floor as needed while providing the Tiffany Experience.
+ Partner with the sales team by processing merchandise orders in line with procedure.
+ Assist with the planning and coordinating of store events.
+ Partner with Marketing by processing Marketing specific merchandise requests like press shooting requests, etc.
**Administration:**
+ Manage all store supplies including sundries, packaging, and hospitality.
+ Daily tracking of necessary invoice approvals, verification of daily inventory reports
+ Function as the liaison with facilities and IT, follow up on audit issues and manage record retention.
+ Perform daily cashier functions including accounts payable and cash related functions.
+ Act as Security and Health & Safety liaison for the store.
+ Assist in the maintenance and implementation of operational support systems e.g., Inventory systems, suppliers ordering, etc.
**Requested Qualifications:**
+ 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
+ Analytical skills preferred.
+ Microsoft Word and Excel, IT knowledge.
+ Ability to work retail store hours as necessary, including nights, weekends, and holidays.
+ Organized and detail oriented.
+ Ability to work well with clients, peers, and management.
+ Ability to understand and adhere to Tiffany & Co. standards.
+ Ability to manage project works and to meet deadlines.
+ Flexibility to perform different tasks based on day-to-day business needs.
+ Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
\#LI-SM1
**Job Identification** : 62274
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
_It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future._
_We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy._
For our Store in Istanbul, we are looking for a talented Operations Coordinator in store who will effectively assist in managing the operational functional of a store including Administration, Inventory Control, Customer Service, and Shipping/ Receiving in order to elevate the client experience, preparing and maintaining the right ground for sales professionals to manage sales at their best.
**YOUR RESPONSIBILITIES:**
**Oversee store merchandise:**
+ Receive merchandise and prepare transfers to other locations.
+ Ensure store inventory accuracy and availability to optimize client service (including Carnet merchandise and Travel Collections).
+ Monitor the Daily High Value count and maintain the returns report.
+ Lead and coordinate cycle count and physical inventory prep work. Oversee the yearly physical inventory.
+ Lead and coordinate price changes, merges, re-classes and ticket changes.
+ Process merchandise requests and follow-up on special orders/back orders.
**Post sales client service:**
+ Provide superior client service for all post sales service.
+ Ensure repair/engraving orders are entered, monitored, and completed in a timely manner, entering, and communicating estimates when needed.
+ Assist management in the visual presentation of merchandise by conducting scheduled cleaning and inspection of store inventory.
**Sales and client support:**
+ Assist on the sales floor as needed while providing the Tiffany Experience.
+ Partner with the sales team by processing merchandise orders in line with procedure.
+ Assist with the planning and coordinating of store events.
+ Partner with Marketing by processing Marketing specific merchandise requests like press shooting requests, etc.
**Administration:**
+ Manage all store supplies including sundries, packaging, and hospitality.
+ Daily tracking of necessary invoice approvals, verification of daily inventory reports
+ Function as the liaison with facilities and IT, follow up on audit issues and manage record retention.
+ Perform daily cashier functions including accounts payable and cash related functions.
+ Act as Security and Health & Safety liaison for the store.
+ Assist in the maintenance and implementation of operational support systems e.g., Inventory systems, suppliers ordering, etc.
**Requested Qualifications:**
+ 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
+ Analytical skills preferred.
+ Microsoft Word and Excel, IT knowledge.
+ Ability to work retail store hours as necessary, including nights, weekends, and holidays.
+ Organized and detail oriented.
+ Ability to work well with clients, peers, and management.
+ Ability to understand and adhere to Tiffany & Co. standards.
+ Ability to manage project works and to meet deadlines.
+ Flexibility to perform different tasks based on day-to-day business needs.
+ Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
\#LI-SM1
**Job Identification** : 62274
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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