Job Description
Inbound Customer Service Advisor
No Cold Calling, No Sales, Inbound Calls Only
Opportunity for Hybrid Working after probation (50% monthly split required)
Do you have a passion for customer service, excellent communication skills, and the ability to handle challenging interactions? Would you like to work Monday-Friday?
We are currently recruiting Customer Service Advisors to join our Sheffield team. No experience is required.
What your working day will look like
Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.
Updating personal information with high attention to detail.
Processing requests for written information to be sent to our members.
Providing accurate information from our knowledge/customer databases.
Helping customers complete documentation
Explain our processes and setting correct expectations.
Our office is based in Sh...
No Cold Calling, No Sales, Inbound Calls Only
Opportunity for Hybrid Working after probation (50% monthly split required)
Do you have a passion for customer service, excellent communication skills, and the ability to handle challenging interactions? Would you like to work Monday-Friday?
We are currently recruiting Customer Service Advisors to join our Sheffield team. No experience is required.
What your working day will look like
Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.
Updating personal information with high attention to detail.
Processing requests for written information to be sent to our members.
Providing accurate information from our knowledge/customer databases.
Helping customers complete documentation
Explain our processes and setting correct expectations.
Our office is based in Sh...
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