Job Description

  • Immediate Start Available
  • Potential Permanent Position Within The Business

    • About Our Client

    The employer is an organisation operating within the financial services sector. They are dedicated to providing innovative solutions and exceptional service to their customers.

    Job Description

  • Respond promptly to customer inquiries via phone, email, or other communication channels.
  • Resolve customer issues efficiently and professionally, ensuring a high level of satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Assist with processing customer requests and updating account information.
  • Collaborate with internal teams to address customer concerns effectively.
  • Provide product and service information to customers when required.
  • Identify and escalate issues to the appropriate teams when necessary.
  • Contribute to improving processes and enhancing the ...

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