Job Description

We are at Teleperformance hiring for Team leader-operation.


Responsibilities

  • Must handle Attrition, shrinkage, Aht, and CSAT of the team in a BPO
  • Must have inbound experience.
  • Minimum 1 year of experience is required in BPO.
  • Manage daily operations of the team.
  • Provide guidance and support to team members.
  • Monitor performance metrics and implement improvements.
  • Conduct regular team meetings and performance reviews.


Qualifications

  • Bachelor's degree in a relevant field.


Pay range and compensation package: Upto 4.5 lpa


Interested candidates reach me on this mail id : [email protected]

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