Inbound Sales & Customer Service Representative (Home Services)

Job Title: Inbound Sales & Customer Service Representative (Home Services)
Position Type: Full-Time, Remote
Working Hours: U.S. Hours (Evening & weekend shifts included on a rotating schedule)

About the Role

We’re hiring an Inbound Sales & Customer Service Representative to handle high-volume inbound calls, help customers resolve plumbing needs, and confidently guide them toward booked service appointments and membership options.

This role is ideal for someone who enjoys helping customers over the phone, thrives in a structured sales environment, and wants to grow their skills in inbound sales, scheduling, and customer experience — with clear processes, scripts, and support to succeed.

You’ll play a key role in driving revenue while delivering a calm, professional, and customer-first phone experience.

What You'll be Responsible For