Inbound Sales Representative - Mandarin - Penang

Overview

The Technical Support Specialist provides timely support to customers through available communication channels (email and chat).

Qualifications

Education background:

1. Bachelor’s Degree or at least Diploma or equivalent in any discipline.
2. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension).

Work experience:

1. Minimum of 6 months work experience in customer support in any industry.
2. Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
3. Call centre experience is not a ‘must’ but would be a distinct advantage.

Required Interpersonal Skills:

1. Must be tech savvy and interested in the customer’s products and platform features.
2. Ability to meet sales t...