Inbound Sales Representative (WFH)

THIS IS AN EVERGREEN OPENING FOR CONTACT CENTER REPRESENTATIVE POSITIONS IN OUR COMPANY. Although we may not have any current openings, we are always accepting applications for Inbound Sales professionals.

Essential Job Functions

• Selling and Customer Support Activities
• Achievement of Sales goals and Contact Center metrics
• Contributes to team achievement of service metrics and all Contact Center goals
• Manages all calls in a professional, timely and appropriate manner. Answers incoming customer calls, e-mails, or chat requests for information and resolution of issues or sales inputs within the defined SLA
• Actively calls out to assigned customers to inquire about additional Sales opportunities
• Probes for add on/solution selling opportunities during customer engagement conversations
• Recognizes and routes proactive sales opportunities to management when applicable and/or enters opportunity details int...