Incident Coordinator

Overview

Incident Coordinator - NV2 — Location: ACT • Employment Type: Permanent

Cleared Recruitment is partnering with a leading Australian IT and defence solutions provider to deliver critical ICT services for the Department of Defence. We're seeking an Incident Coordinator to join a high-performing team responsible for ensuring timely, effective event and incident management across a major centralised processing program.

About the Role

As an Event & Incident Analyst, you'll play a key role in maintaining operational stability by monitoring events, managing incidents, and restoring services efficiently. You'll work within a collaborative, fast-paced environment that directly supports Defence operations.

Key Responsibilities

• Perform proactive event monitoring and take action to minimise high-priority incidents.
• Collaborate with colleagues to ensure smooth shift handovers and accurate case manag...