Job Description
Role: Incident Management
Exp: 6 to 10 yrs
Location: Mumbai*Malad
ITIL certification, good understanding of ITIL process Good Knowledge of ITIL processes Basic understanding of datacenter technologies Implementation and deploying ITIL processes.
Documentation skills
Good communication
Good interpersonal skills to work with different stakeholders
Good presentation skills
Understanding of ITIL process
Ready to work in 24x7 shift support window.
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