Job Description
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
- Minimum of 5 years' experience in critical/crisis situation management for technical customer escalations
- Bachelor's degree in business, computer science, engineering or related field or equivalent experience
- Superb communication skills (both verbal and written)
- The ability to communicate confidently and clearly on conference calls, in meetings and via email, at all levels of the organization is critical
- Strong organizational skills with the ability to handle multiple tasks simultaneously
- Customer focus and ownership, use of own initiative and a proactive approach to work
- Extensive experience supporting and leading technical environments; demonstrated leadership skills under fast-paced, highly dynamic situa...
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