Job Description

A global technology leader seeks an Incident, Problem & Change Manager to oversee IT service desk functions in El Prat de Llobregat, Spain. The role involves managing Major Incidents, driving problem management processes, and ensuring effective change enablement within the IT organization. Candidates must possess a bachelor’s degree in IT or related fields, at least 3 years of relevant experience, and a strong knowledge of ITIL practices. This position promotes a culture of collaboration and continuous improvement within a dynamic, global environment.
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