Incident, Problem & Change Manager

At Giesecke+Devrient (G+D) , we develop cutting-edge technologies that protect digital and physical identities, payments, and data infrastructures.

We’re looking for an Incident, Problem & Change Manager (IPC Manager) to join our IT Service Desk / NOC organization in El Prat de Llobregat, Barcelona .

In this role, you will be accountable for the end-to-end Incident, problem, and change practices , ensuring service stability, fast recovery, controlled change enablement, and clear, authoritative communication during critical situations.

This is a key role for someone with a strong service mindset, leadership under pressure, and deep understanding of IT service management , who wants to make a real impact in a global and highly regulated environment.

What will you do?

Incident Management

• Take full command of Major Inc...