Job Description

At Giesecke+Devrient (G+D), we develop cutting-edge technologies that protect digital and physical identities, payments, and data infrastructures.

We're looking for an Incident, Problem & Change Manager (IPC Manager) to join our IT Service Desk / NOC organization in El Prat de Llobregat, Barcelona.

In this role, you will be accountable for the end-to-end Incident, problem, and change practices, ensuring service stability, fast recovery, controlled change enablement, and clear, authoritative communication during critical situations.

This is a key role for someone with a strong service mindset, leadership under pressure, and deep understanding of IT service management, who wants to make a real impact in a global and highly regulated environment.

What will you do?


Incident Management

  • Take full command of Major Incidents, ensuring fast restoration, clear timelines, and effective stakeholder communication.

  • Act as the si...

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