Incident Response Lead - Real-Time Escalations

A logistics platform in the Philippines is seeking an experienced Incident & Escalations Lead. This role is crucial for managing high-impact incidents and escalations, ensuring effective communication and resolution during crises. The ideal candidate will have 5–8+ years in operations or incident management and strong crisis management skills. Responsibilities include coordinating responses to critical events and conducting post-incident reviews. Competitive compensation is offered in this high-impact position.
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