Information and Security Controller - Tram (Secondment)

MAIN RESPONSIBILITIES

• Responsible for controlling the security in all areas of Dubai Tram Al Sufouh System such as office buildings, stations, depots, any auxiliary buildings and car parks.
• Maintain good communications with Customer Service Operators on the tram lines.
• Utilise CCTV to monitor security and related operations and to focus on areas where crime, vandalism, anti-social behaviour or other unauthorised activities may occur and to direct Customer Services Operators appropriately.
• Direct Customer Services Operators to respond and deal with incidents and events on the system and communicate with other frontline staff of events on the system.
• Act as the central point of contact between the DTAS and the Dubai Police Force (and or other Security, Enforcement and Governmental Agencies) to counter fare evasion, crime, anti-social behaviour, assault and security threats on the system.
• Access the CCTV and telecommunicatio...