Job Description

Job Description

​​​​​​What does an Information System Specialist do?

Support the local branch and potentially other districts within our region with software, hardware, systems, servers, helpdesk, cybersecurity, and so much more.

IS Specialist Duties and Responsibilities

  • Support the end users on incidents logged in our online ticket system or help with regional requests
  • Support basic level Windows server and Unix
  • Take care of hardware installation (PC, Server, Laptop, Printer), IT budget, Inventory and procurement
  • Support on network issues (LAN, WAN, Wi-Fi)
  • Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service)
  • Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service
  • Basic Branch Technical Support such PC, LAN, Exped...

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