Job Description

We are seeking a skilled professional to join our team and contribute to system enhancements, technical testing, and production delivery.
The ideal candidate will combine technical expertise with strong analytical and problem-solving skills to drive improvements and ensure smooth operations in a fast-paced global environment.
Main Tasks and Responsibilities:
Requirement Gathering & Change Management
Collect and document technical requirements for system enhancements.
Participate in the change request process for technical and functional updates.
Testing & Delivery
Collaborate on technical testing to ensure smooth production delivery
Launch and monitor initiatives, ensuring timely follow-up
Issue Resolution & Process Optimization
Perform Level 3 support, analyzing reported issues, and identifying solutions or workarounds to minimize impact
Ensure resolution and follow-up with vendors or service providers
Oversee technical processes (e.g., Online, ...

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