Information Technology Manager

Job Description:

• Governance Framework:
• Develop and implement IT governance frameworks and policies to align IT strategy with business goals.
• Ensure the IT governance framework complies with regulatory requirements and industry best practices.
• Risk Management:
• Identify, assess, and manage IT risks. Develop and monitor risk mitigation plans.
• Conduct regular risk assessments and ensure appropriate controls are in place.
• Compliance:
• Ensure compliance with all relevant regulatory requirements, including RBI guidelines, data protection laws, and internal policies.
• Coordinate with internal and external auditors to facilitate IT audits and reviews.
• Policy Development:
• Develop, review, and update IT policies and procedures.
• Ensure policies are communicated and enforced across the organization.
• Performance Management:
• Monitor and report on the performance of IT governance initiatives.
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of IT governance.
• Stakeholder Management:
• Collaborate with business units, senior management, and other stakeholders to ensure IT initiatives align with business objectives.
• Act as a liaison between IT and other departments to ensure smooth governance processes.
• Incident Management:
• Develop and manage the incident management process, ensuring quick resolution and documentation of incidents.
• Conduct root cause analysis and implement corrective actions to prevent recurrence.
• Training and Awareness:
• Develop and deliver training programs to raise awareness about IT governance, risk management, and compliance.
• Ensure continuous improvement and knowledge sharing across the IT team.

Qualifications:

• Education:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Advanced degree (MBA or equivalent) preferred.
• Certifications:
• Professional certifications such as CISA, CISM, CRISC, or CGEIT are highly desirable.
• Experience:
• Minimum of 6-8 years of experience in IT governance, risk management, and compliance roles, preferably within the banking or financial services industry.
• Strong knowledge of RBI regulations, data protection laws, and industry standards (e.g., COBIT, ITIL).
• Skills:
• Excellent understanding of IT governance frameworks and best practices.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple projects and priorities.
• Proficiency in IT governance tools and software.

Personal Attributes:

• High integrity and ethical standards.
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a team.
• Proactive and results-driven mindset.