Information Technology Manager

For a client of ours, we are looking for an IT Manager to lead ERP and CRM implementation while ensuring seamless IT infrastructure and support across stores and offices. This role will drive system integrations, manage vendors, and ensure reliable, secure IT operations that support business growth.

Key Responsibilities

1. ERP, CRM & Systems Implementation

• Lead end-to-end ERP integration across retail stores, warehouses, and corporate offices, ensuring system alignment with business processes.
• Drive CRM software implementation, customization, and adoption across sales, marketing, and customer service teams.
• Coordinate requirements gathering, vendor engagement, UAT, rollout, and post-implementation support.
• Ensure data migration, system integration, and reporting accuracy across platforms.

2. IT Infrastructure & Operations

• Manage IT infrastructure across all retail stores and offices, including netwo...