Information Technology Project Manager

IT PROJECT MANAGER / COSTUMER SUCCESS EXP.

Location: REMOTE- México

This is a contract position and does not include employee benefits

Need project manager with IT Background , Agile/Waterfall/Scrum, Jira exp is must and banking domain is nice to have.

Strategic Goals & Deliverables:

• Customer Success Managers work in collaboration with the wider BU CXO teams to achieve the vision of providing an excellent customer experience
• Our Customer Success Managers, as well as focusing on overall client satisfaction, have strategic goals of delivering value to the customer and client by improving retention, and adoption rates in line with our success strategy.

Purpose of Role:

• The Customer Success Manager (CSM) uses industry & product knowledge, business strategy expertise, and account management skills to drive value realization for our customers from client's solutions and services.
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