Job Description

Job Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: On siteContract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years IT Support.Site Address: Errenteria, SpainRole – Onsite Deskside Support (L1/L2) Key Responsibilities:1.
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Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.2.
Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.3.
Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.4.
Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.5.
Administered approved softw...

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