Job Description

Job Overview



Provide Information Technology Specialist services in support of software modernization efforts for multiple programs at Kessel Run (Hanscom AFB, MA).

Work Model: Onsite/In-Office


Responsibilities

Essential Duties & Job Functions:

  • Provide day-to-day IT operations support to include maintenance, troubleshooting, and supporting end-users at Kessel Run.
  • Support the development of system security documentation on both new and previously deployed capabilities.
  • Help to maintain the integrity and security of IT systems by identifying risks and working with the appropriate stakeholders to implement a response.
  • Providing corrective action plans, identification, and resolution of service outages in accordance with problem severity and priority.
  • Maintaining full suite of collaboration audio/visual media equipment to ensure all meetings run properly.
  • Work with IT ma...

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