Job Description
Job Details:
Position: IT Support Technician L2 (On-site)
Role Type: Full Time
Working Days: On site 1 Days a week (On every Tuesday)
Contract duration: 1 year (extendable)
Contract Type: Freelance / B2B contract
Experience Required: More than 3 years IT Support.
Site Address: Oensingen, Switzerland
Key Responsibilities:
1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.
2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.
4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.
5. Administered approved software installations, updates, and security patching in coordination with IT policies.
6. Pr...
Position: IT Support Technician L2 (On-site)
Role Type: Full Time
Working Days: On site 1 Days a week (On every Tuesday)
Contract duration: 1 year (extendable)
Contract Type: Freelance / B2B contract
Experience Required: More than 3 years IT Support.
Site Address: Oensingen, Switzerland
Key Responsibilities:
1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.
2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.
4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.
5. Administered approved software installations, updates, and security patching in coordination with IT policies.
6. Pr...
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