Information Technology SpecialistIT

Key Responsibilities (Part Time, 4 visits/months, above 2 hrs/visit)

1.
Technical Support & Troubleshooting

• Provide first-level support for employee-reported IT issues, including but not limited to:
• Laptop/Desktop troubleshooting
  (Windows/macOS, hardware/software issues)
• Printer and peripheral device setup and problem resolution
• Wi-Fi and network connectivity assistance
• Proactively troubleshoot and maintain Audio-Visual (AV) and conference room equipment
  to ensure functionality for meetings and presentations.

2.
On-Site Support & Maintenance

• Conduct
  regular on-site checks of conference room AV equipment
  (minimum 4 visits per month, with each session lasting at least 2 hours) to perform preventive maintenance, testing, and immediate issue resolution.
• Assist with
  employee device returns and shipping coordination
  as needed.

3.
Inventory & Asset Manage...