Job Description

You’ll provide functional support for IFS ERP , especially in Financials and HR modules, and collaborate with global IT and business teams to analyze requirements, resolve issues, and deliver solutions that drive operational excellence.


Responsibilities

  • Support ERP and business systems across domains (CRM, HR/FIN, PLM, RPA, TMS, etc.)
  • Monitor and manage support tickets via Service Desk+
  • Collaborate with global IT and business teams to analyze requirements and deliver solutions
  • Participate in testing, documentation, and end-user training
  • Drive process improvements and contribute to major incident management efforts


Qualifications

  • 5+ years of experience with IFS Applications as a Functional Support Consultant or Business Analyst
  • Strong understanding of IFS Financials module
  • Experience with IFS HR module is a plus
  • Knowledge of financial processes in a multinational manufacturing environment
  • Familiarity with financial regulations and reporting standards
  • Proficiency in Microsoft Office Suite
  • Strong communication skills in English
  • Quick learner with analytical and evaluative abilities
  • High initiative and self-motivation in learning new technologies
  • Excellent problem-solving, planning, and organizational skills
  • Ability to thrive in high-pressure environments
  • Able to work in Rotational shifts with overlap to US CST hours (7 AM – 5 PM CST) including night shift, weekends and public holidays when scheduled.


Preferred Skills

  • Experience with other ERP systems like Epicor, QAD, Sage
  • Familiarity with Azure DevOps or JIRA
  • Team-oriented and collaborative mindset
  • Customer-focused with attention to detail

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