Information Technology Support Analyst

Are you a Serialization Support Technician seeking a new interesting challenge ? If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for !Provide technical and operational support for serialization systems on packaging lines.Troubleshoot hardware/software issues (vision systems, printers, scanners, PLCs).Support installation and validation of serialization systems on new lines.Collaborate with automation and IT teams for integration (MES, SCADA, SQL databases).Manage incidents and changes using tools like ServiceNow, following SLAs.Work with global teams and vendors to implement upgrades and improvements.Analyze performance data and propose process optimizations.Higher vocational training or university degree in Automation.Fluent in SpanishAdvanced level of EnglishExperience in industrial automation, PLC programming, vision inspection systems.Knowledge of SCADA systems, MES/OEM integration, and SQL databases.Understanding of GMP processes a...