Information Technology Support Coordinator

Overview

We are information technology solutions providers seeking an experienced ICT Support Coordinator to join our team, providing Level 2 and Level 3 Field Services support across end-user computing environments. The successful candidate will play a key role in supporting IT operations, troubleshooting issues, and assisting network engineers across multiple sites.

About the Role

We are seeking experienced ICT Support Coordinator to join our team, providing Level 2 and Level 3 Field Services support across end-user computing environments. The successful candidate will play a key role in supporting IT operations, troubleshooting issues, and assisting network engineers across multiple sites.

Responsibilities and Accountabilities

• Provide on-site Level 2 & 3 desktop support to users across the organisation.
• Perform basic network patching between switch and wall ports.
• Conduct basic network cable tracing to...