Job Description

Join to apply for the Information Technology Support Specialist role at Hyremote .

Join a fast‑growing IT services company as a key part of the frontline support team. In this entry‑level role, you’ll put your existing IT knowledge and skills to work by assisting users with common technical issues and supporting essential systems. You’ll gain hands‑on experience while contributing to the delivery of reliable day‑to‑day tech support.

Responsibilities

  • Assist with IT tasks such as user management, password resets, and printer troubleshooting to support day‑to‑day client needs.
  • Manage incoming helpdesk tickets through voice and chat support, offering first‑level troubleshooting and escalating as needed.
  • Utilize systems like Active Directory and Office 365 for user access updates, permissions, and account support.
  • Work closely with the FAST Team and tech leadership to build skills and gradually transition in...

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