Information Technology Support Specialist

Role Description

This part-time remote role as an Information Technology Support Specialist involves providing technical support and troubleshooting for desktop computers, software, and systems. Daily responsibilities include resolving help desk queries, ensuring seamless system operations, and addressing technical issues efficiently. The position requires strong problem-solving skills and the ability to communicate solutions clearly to a diverse range of users.

Qualifications

• Proficiency in Technical Support and effective Troubleshooting techniques to address and resolve technical issues efficiently.
• Experience working with Desktop Computers and related hardware and software systems.
• Familiarity with Information Technology concepts and best practices to maintain system performance.
• Expertise in Help Desk Support, including effectively assisting users and documenting resolutions.
• Strong communication skills to interact wi...