Information Technology Support Specialist

Job Details:Position: IT Support Technician L1 (On-site)Role Type: Part-Time Freelance ContractorWorking Days: On demandContract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: San Fulgencio, Spain (On-Site)Languages required: English (B2)Responsibilities:-Desktop Support Engineer provides Break Fix, fault diagnosis, and resolution.Providing fault analysis to customers' various core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.Ideal candidate should have 3-4 Years' experience in Windows Desktop support.Provide first/second-level contact and problem resolution for customer issues.Work with vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windo...