Infra&Sec: Helpdesk

At Nazaríes Intelligenia, we are looking for highly organized, enthusiastic, and collaborative professionals who can provide quick and efficient solutions. We want to add a Technical Support Helpdesk Specialist with Active Directory experience to help ensure that our teams and clients enjoy a smooth and efficient IT infrastructure service.

The Technical Support Helpdesk Specialist will be responsible for daily technical assistance to our staff and clients, managing and resolving hardware, software, and network-related issues. Experience with Active Directory, systems administration, and a problem-solving approach to incident resolution and preventive maintenance is required. This role is crucial in ensuring that our systems operate correctly and that users receive fast and effective support.

Responsibilities

• Provide first-level technical support to internal users and clients.
• Manage and resolve issues related t...