Job Description
About Role:
We are looking for an Infrastructure Engineer to support our growing factory and office IT operations.
If you enjoy solving real-world technical problems, working closely with end users, and developing your skills in networking and system support, this role will be a great fit for you.
Job Responsibilities
- Perform basic installation, configuration, and troubleshooting of Windows OS for end-user devices (laptops/desktops).
- Provide daily IT support, including software installation, user account setup, and peripheral device troubleshooting.
- Troubleshoot basic network issues such as switch port connectivity, IP configuration, and Wi-Fi access problems.
- Assist in maintaining local network infrastructure, including switches, access points, and structured cabling.
- Monitor system and network health; escalate incidents to regional/global IT teams when necessary.
- Provide on-site technical support for fac...
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