Infrastructure & Operations Analyst

We are looking for a skilled **Infrastructure & Operations Analyst**to join our team in **Monterrey**. This role focuses on supporting and expanding the company’s IT infrastructure, while ensuring smooth daily operations in the office. This is an exciting opportunity to work on both the technical side of IT systems and the operational side of workplace support, collaborating with a highly talented and mission-driven team.
**Requirements**:
- 1-2 years of experience in IT infrastructure, operations, or technical support (internships may be considered).
- Strong knowledge of Microsoft Office 365 and Windows environments.
- Experience with hardware/software installation and troubleshooting.
- Familiarity with networking fundamentals (TCP/IP, configurations, permissions).
- Hands-on experience with office equipment (PCs, monitors, printers, peripherals).
- Ability to support workstation setup and deployment tools in Windows environments.
- Strong problem-solving and...