Infrastructure Operations Assistant Manager

The Infrastructure Operations Assistant Manager role offers an exciting opportunity to lead and enhance the Global Operations Command Center's IT service delivery. This position is pivotal in ensuring seamless operations and aligning IT services with business objectives, thereby contributing significantly to our mission of operational excellence and customer satisfaction. By joining our team, you will gain valuable experience in managing a global IT infrastructure, develop leadership skills, and drive continuous improvement initiatives, all within a supportive and inclusive environment that empowers your professional growth.



**Position Responsibilities:**



+ **Service Management:** Oversee daily operations of the Global Operations Command Center to ensure high availability and performance of IT services, develop and implement service delivery strategies, and monitor performance metrics to meet SLAs.

+ **Team Leadership:** Lead and manag...