Job Description
**What you'll bring to the team**
Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Infrastructure Operations Technician is responsible for supporting the day-to-day operations of our IT infrastructure. This role is critical in ensuring the reliability, performance, and security of our systems and services. The role will work closely with the Infrastructure Operations Manager and other technical teams across a global environment to maintain critical server infrastructure within an ITIL-aligned framework. A strong focus on operational excellence is essential, ensuring that services are delivered consistently, efficiently, and to the highest standards.
**KEY ACCOUNTABILITIES**
**Incident Management**
+ Monitor and maintain servers, storage systems, and virtual environments to ensure optimal performance and uptime.
<...
Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Infrastructure Operations Technician is responsible for supporting the day-to-day operations of our IT infrastructure. This role is critical in ensuring the reliability, performance, and security of our systems and services. The role will work closely with the Infrastructure Operations Manager and other technical teams across a global environment to maintain critical server infrastructure within an ITIL-aligned framework. A strong focus on operational excellence is essential, ensuring that services are delivered consistently, efficiently, and to the highest standards.
**KEY ACCOUNTABILITIES**
**Incident Management**
+ Monitor and maintain servers, storage systems, and virtual environments to ensure optimal performance and uptime.
<...
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