Infrastructure Support Lead

Is this role right for you?

• Provide technical leadership to engineers responsible for LAN, WAN, Wi‑Fi, Voice, IP services, and SD‑WAN.
• Lead and participate in SD‑WAN deployment activities across supported regions.
• Coordinate deployment activities and change implementations across Campus & Branch environments.
• Perform network configurations, validations, and support during project deployments.
• Ensure compliance with GTEP standards, security controls, and operational procedures.
• Act as an escalation point for network incidents across supported regions.
• Manage technical communication, documentation, and project deliverables.
• Collaborate with Canadian and Global Engineering teams to maintain consistent, secure, and scalable designs.
• Analyze complex problems and develop solutions based on industry’s best practices.
• You enjoy mentoring and technically guiding engineering teams.
• You thrive in large-scale projects and mu...