Infrastructure & Technology Site Reliability Engineer GUADALAJARA, MX

Overview

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability, our teams ensure performance, security, and scalability. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides opportunities to build expertise and shape the infrastructure that drives progress.

Responsibilities

• Operations & Reliability
• Participate in an on-call rotation with mentorship and established runbooks
• Perform operational tasks: log reviews, rollouts, restarts, configuration updates, certificate renewals
• Maintain and update runbooks, dashboards, diagrams, and documentation

• Monitoring & Observability
...