Initiative Owner Secured Written Customer Interactions Consultant

Mission Overview:

This is a consultancy mission at a client site, where you will represent Keystone Solutions as an Initiative Owner for Secured Written Customer Interactions. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise to dynamic environments and contributing to the transformation of customer written interactions within a major financial institution.

Responsibilities:

• Take autonomous ownership of the initiative according to Agile practices.
• Understand, clarify, and formalize the scope of the initiative, ensuring all stakeholder needs are covered, simplifying and optimizing where possible, and maintaining overall coherence.
• Define the strategy and market vision for the initiative.
• Elaborate on the value and determine initiative KPIs.
• Identify and document the different deliverables required, prioritize them (backlog management), a...